Module 3 Test Welcome to your Module 3 Test, November 24th 2017 PLEASE READ INSTRUCTIONS BEFORE YOU START Instructions This is a multiple choice test. Only one answer is correct. Click whichever you think is the correct answer. You can retake the test as many times as you need until you pass, when you can go on to take Module 2 test. It doesn’t matter how long you take there is no time limit. Enter your Full Name and Email to begin... NameEmail1) What’s the most important thing you should do before each tour? Research the destination Make sure you have everything you need (up to date inoculations, passport, visa, medication, etc.) Pack spare games and playing cards Learn the local language2) Where can you find out about your destination? The local library Travel brochures Guide books All of the above3) Which of these are among a tour leader’s responsibilities? Daily briefings Signing contracts with hoteliers Writing the tour brochure Arranging insurance for clients4) Which of these should a tour guide never get involved in while on tour? Drinking alcohol Going to rock concerts Talking to strangers about clients A physical relationship with a client5) Which of these documents might you need on tour? Brochure, passport, packing list Brochure, passenger information sheets, restaurants list Your birth certificate, tour booklet, room list End of tour report, your references, rooming list6) What should be the first priority on tour? Fun Good accommodation Safety Education7) Where’s the best place to hold an introductory briefing? On the tour bus In the hotel reception In a restaurant or bar In a quiet room8) What should you include in an end of tour report? Accommodation standards Food you liked Local music venues Arguments between clients9) Once you have collected your luggage, why should you keep the tags till you leave the arrivals area? Because you may be asked for them to prove your are taking your own luggage To give to the Customs officials In case your bag has been opened You can’t drop litter by the luggage carousels10) Which of these would you give out to your group on arrival at a hotel? A rooming list A phrase book A free welcome drink A hotel name and address card11) Which of these topics should you find out your employer’s policy on? Game park entrance fees Eating in game restaurants Game park rules and how to keep to them Amusement park opening times12) What would you advise your group to do before visiting a local school? Learn the local language Organise a football game Wear ethnic clothing Take notebooks and pencils to give awayBe sure to click Submit Test to see your results!