Example of adventure tour guide job


With my Tour Guide Course training behind you, this kind of job can be yours!

 

The Ultimate Eco Adventure Tour Guide

Kangaroo Island Outdoor Action|More jobs from Kangaroo Island Outdoor Action

Job Description

The Ultimate Eco Adventure Tour Guide

Find Out How You Can

  • Have The Best Job In The World

Ask Greg Snell, Winner of Tourism Australia’s “Best Job In The World” Competition who worked with us in 2013/14

  • Gain Experience at a Multi Award Winning Eco Adventure Tourism Business

With 6 South Australian Tourism Awards and 5 Consecutive Trip Advisor “Certificate of Excellence”

  • Live and Work at Little Sahara and Vivonne Bay, Australia’s Best Beach

Little Sahara Interpretive Centre, 2015 Master Builders National Environment and Energy Efficiency Commercial Building Award. Second office at Vivonne Bay, a ten minute drive from Little Sahara

  • Be Part of The Exciting Growth of Tourism on Kangaroo Island

Estimated 30% growth in tourism numbers to Kangaroo Island by 2020

With activities ranging from sandboard / toboggan hire at Little Sahara to Guided Tours utilising the Quads, Fatbikes and Kayaks, you will be guiding our guests through some of the most amazing parts of Kangaroo Island that nobody else gets to experience.

You need to be an experienced, enthusiastic, and self-motivated tour guide to join our team.

You are comfortable with, and experienced at, working in a busy environment with many variables and also driven to continually improve your skills and your workplace during the quieter seasons.

Your office skills are excellent and you are very good at, and enjoy, organising and creating systems, and updating and improving standard operating policies and procedures for your workplace to operate more effectively and efficiently.

You always provide a high level of customer service to guests and receive awesome reviews from them.

Your primary role will be to safely turn our guest’s holiday into an adventure and give them memories that will last a lifetime.

You must be able to provide accurate and interesting information to customers, be knowledgeable about our products, the history of the area, other frequently asked for tourism info and native plants and wildlife.

You have to quickly and efficiently answer onsite, phone and email inquiries, take bookings and correctly enter them into our booking system, operate the till and eftpos machine and hire out equipment.

You lead our guests through terrain that is only accessible on our tours and are able to effectively adapt tours to changes in environment or ability of customers.

You have a licence and the skills to safely drive a manual vehicle on Australian roads.

You have the fitness and ability to safely lead tours on quads (ATV), fatbikes, sit on top kayaks and on foot.

At all times you act and ride in a responsible, competent and professional manner.

Previous guiding experience is essential and current Senior First Aid Certification is required.

The following skills are not essential but would be highly regarded. Advanced bike maintenance (either push bike or ATV), office skills, general maintenance skills.

Full training is provided for all tours and procedures.

Above award wages negotiated according to experience and abilities, performance based incentives also apply.

Guaranteed to average at least 35 hours per week, full time position available for the right person after trial period.

Assistance will be provided to find accommodation on Kangaroo Island.

 

 

Encountering dangerous creatures: an extract from my Tour Guide Course

What to do if you encounter a dangerous creature

(And I mean the non-human kind!)

In most cases freeze, and breathe in slowly and quietly.

Then move away steadily – in the opposite direction. Don’t run, or draw attention to yourself by shouting or waving your arms: the animal’s instinct is to chase. Most creatures, insects or snakes will not harm you if they sense no danger to themselves. Shrieking, jumping around or running will alert the animal into protecting itself – probably by attacking you.

If you encounter a wild animal, look it in the eye and try to make yourself seem bigger – open your coat, stand up on tiptoe. If you can, hide behind a tree, out of the wind (so your scent doesn’t carry).

Remember the most dangerous creature on the planet is the mosquito – killing more than any other creature on the planet – followed by the fly. Wear repellent!

By contrast, in Australia -which has the highest percentage of dangerous creatures of any country- there is only one death per year caused by a shark, and only two per year from snake bites.

Dangerous creatures, either from their poison, their sting or their bites:
Bears, sharks, jellyfish, snakes, spiders, elephants, buffaloes, scorpions, crocodiles, hippos, big cats, pufferfish (only if eaten), stingrays, frogs, flies…and mosquitoes!

 

Interview with Iceland Tour Guide

Recently I was lucky to interview a highly experienced tour guide from Iceland. Here is our conversation:

What sort of employment background did you have before becoming a Tour Guide?

I was a student

Do you think it’s important to have good customer service skills beforehand or can these be learned on the job?

They can be learned on the job. I was due to shadow a guide but she didn’t turn up, so I was thrown in at the deep end!

What did you like best about the job?

Getting to know my country and new people

How many tours did you run?

I lost count; I did it for over 30 years

Which was your favourite destination?

All of them

Did you have any ‘near miss’ or dangerous encounters?

I had a group of 40 people when a flood collapsed a bridge. The driver took the group on an extra excursion while I found accommodation. He slept on the back seat of his bus as there was no room for him. We took from 08.00am till midnight to get back to Reykjavik in time for their flight

What are you most proud of in your tour guide career?

Not talking non-stop like some guides do! Helping people, smiling, being polite but firm, and sharing my country with others

What was the biggest lesson you learned?

To be optimistic; to serve and help, and to think before talking

Do you think being with you on tour made a difference to the customers’ or the local people’s lives? And if so, and anyone were to ask you what difference you made to others’ lives, what would you say?

I think my friendliness and optimism made a difference

Which was the most challenging part of your country to work in? Why?

None in my country. Denmark, Germany, Holland, England: all challenging for different reasons

What did you personally get out of doing the job?

Experience and learning adaptability

Do you think knowing local and other languages makes a big difference to the way you can do the job?

Yes. Having the local language is very important

How much support did you get from your employers? Did they give you a detailed tour manual with contacts, advice, recommendations by previous guides?

I had a skeleton plan for each tour; I wasn’t spoon fed

Did you work with regional guides or were you pretty much on your own? If so, were they easy to work with?

Yes, and yes

Have you ever been a driver/guide?

No

Did you need special skills like knowing about vehicle mechanics, how to do basic repairs and so on?

No I didn’t

Did you get adequate training from your employer before going on tour? If not, how do you think they could have done it better?

No. But a year later I attended a tour guide course run by the State Tourist Bureau. My first teacher was elected President of Iceland years later!

Did you ‘shadow’ another guide as part of your training?

Yes

Did you know what to expect when you started working?

No

Did you know much about people from other cultures before you started? And what did you learn about them?

A little, from school, and from movies

Did you get adequately paid or did you have to rely on tips? Were all your personal expenses covered?

The salary was low at first, from 1963 to 1972. Then a Tour Guide Federation was set up to protect guides from exploitation. They are still fighting for better conditions

How much tour documentation did you have to do? Did you have to post a report after every tour?

Not much: just sign for the bus, meals and hotels

Were you aware of all your responsibilities before you started? Would you still have done the job if you had known?

No, I had no idea!

What advice would you give to someone just starting out?

Be patient and listen with open ears. Don’t forget to smile!

Did you already have leadership skills or did you learn these the hard way?

No I didn’t, but I was natural and had good organisation skills

How regularly did you have to communicate with your employer? How did you do that – phone, or written?

Not often

How did you get the job? Did you have to apply then have an interview? Or did you get the job through personal contacts?

Personal contact: a friend owned the company

And the best part is: I am going there in March!! (and really exctied abou it)

 

 

This month’s job selection

As usual, a great variety of tour guide jobs are featured this month. Here’s a selection:

Working with students:

http://www.grandhaventribune.com/Education/2017/08/15/Students-educators-reflect-on-European-trip

Al in a day’s work?

http://www.telegraph.co.uk/luxury/travel/jaipur-luxury-travel-guide-hotel-tour-guide-bar-review-tips/

Fancy being a distillery tour – hic – guide?https://www.thecourier.co.uk/fp/lifestyle/food-drink/amber-lights/483789/raising-glass-distillery-tour-guides/

A man who loves his job:

http://www.lockportjournal.com/news/local_news/no-tickets-to-ride-this-trolley/article_6e4799b4-12be-5047-85ae-2cd6b1e8da80.html

Is this job offer a dream?

https://miami.craigslist.org/mdc/csr/d/model-tour-guide/6278765013.html

I suppose San Diego isn’t too bad a place to work…….just everyone’s favourite USA city?

https://www.sdentertainer.com/lifestyle/tour-guide/

Boo!

http://www.ktnv.com/positivelylv/zak-bagans-haunted-museum-hiring-tour-guides

What a great job for bird lovers:

https://sg.jobsdb.com/sg/en/job/tour-guide-jurong-bird-park-400003003318548

Another dream job for nature lovers:

https://www.seek.com.au/job/34379582

Fond of history?

http://www.heraldmailmedia.com/news/local/antietam-battlefield-tour-guides-passionate-about-civil-war-history/article_385fde32-9803-11e7-8716-07f577c52489.html

 

Plaza Real at dawn – again!

 

 

After the horror of the recent  attack, I want to remind myself of the beauty of my favourite city, so here’s an updated version of an earlier post:

At 5.30 a.m., the palm trees swayed silently, and the sky was pink. The mountains were as pale as clouds in the distance, whilst the spires of ancient churches were silhouetted against the rising sun. The arched colonnades lent an elegant ambience to the café restaurants surrounding the open square. A lone guitarist plucked a tune at the base of the central fountain. This city has seen me excited, broken-hearted, in love, out of love, scared, thrilled, angry, broke, and prosperous.

I’ve seen the stunning Sagrada Familia cathedral double its towers; I’ve seen new Gaudi houses open to the public; I’ve seen Barceloneta go from slum to fashionable, the Born fill with restaurants, bars, shops and expats, great modern buildings rise from previously empty spaces, and Nou Camp become known throughout the footballing world.

Yet not so many people talk about the Plaza Real. I wonder why. The square is surely filled with secrets and gossip. I can imagine clandestine meetings taking place under the arches, forbidden rendezvous by the fountain, drugs changing hands under the café tables, and dangerous messages being whispered under the palms. All the while the nonchalant Barceloneses stroll by holding hands or chatter in strident Catalan.

I’m returning soon with a friend from the USA. We’ll go to Plaza Real, of course, and San Felipe Neri, and this time we’ll include visits to the Old Hospital and the Contemporary Art Museum, both recommended to me by a friend who visits regularly. Does anyone have any comments to make about either of these?

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