Module 5 Test

Welcome to your Module 5 Test, 28/03/2023

PLEASE READ INSTRUCTIONS BEFORE YOU START

Instructions

This is a multiple choice test. Only one answer is correct. Click whichever you think is the correct answer.

You can retake the test as many times as you need until you pass, when you can go on to take Module 2 test.  It doesn’t matter how long you take there is no time limit.

Enter your Full Name and Email to begin...

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1. 

Which of these must you tell the insurance company if one of your group is taken to hospital?

2. 

What will clients need if something is lost or stolen?

3. 

If you make a mistake you should

4. 

If there is a sudden outbreak of violence you should

5. 

If someone in your group has money stolen you can expect

6. 

What will you have to take to a consulate to get an emergency passport for a client?

7. 

If someone loses their airline ticket

8. 

Your group’s homebound flight is cancelled an hour after check in due to adverse weather conditions, so

9. 

What’s the best way to deal with someone who doesn’t seem to get on with the rest of the group?

10. 

What should you do if someone is consistently late for departures?

11. 

A couple argue every day and the group have come to you to tell you this is spoiling their tour. Do you

12. 

On a day hike someone falls and breaks his leg. You notice he is wearing sandals he bought from a local market stall – even though you told everyone at the beginning of the tour a week ago to wear appropriate footwear for hikes. Who is responsible for this situation?


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