What you need to know about the Tour Guide Course
Today you get the opportunity to fast track your way to being a Tour Guide and get paid to travel! The Tour Guide Course will teach you everything you need to know.
Do you know the secret to being a successful Tour Guide?
Knowing how to deal with the many different situations that arise.
Here’s a taste of what you’ll learn in the Tour Guide Course.
1. Tour Group Safety
– Everything you need to know about keeping your tour group safe and healthy, including;
- What you must have in your “First Aid Tool-kit”
- How to effectively deal with illness – your Tour Guide Guest’s OR yours
- The keys to correctly assessing the safety of accommodations
- Critical knowledge of how to effectively manage your vehicles on tour
- Actions to take, who to contact first and what to do in the event of an accident
2. Communication Skills
– This is an Essential Tour Guide ability. It is necessary to:
- Be able to “nail” that all important interview
- Understand different cultures’ styles of communication
- Master communication of difficult information to others
- Demonstrate peak performance when you meet your group for the first time
- Maximize your description and narration skills
- Be assertive, yet non-confrontational, enabling you to powerfully get your message across without experiencing push-back
3. Tour Guide Responsibilities
– A comprehensive guide to everything a Tour Guide needs to know about the:
- Many duties of a Tour Guide. Made simple and easy to understand
- Professional Code of Conduct for Tour Guides
- Handling of tour funds and financial arrangements
- “End of Tour” Report and how to easily and effectively write it – no hassle, no fuss
- Vital destination research required to produce a flawless tour for your guests
4. Effective Tour Guide Leadership Skills
– As the leader of a group, you will need these time tested, essential skills:
- The key to acing that vital “First Impression”
- Sure fire ways to remember names and impress your clients
- Pre-Tour Preparation that will have life go easily for you AND your clients
- Understanding the “X Factor” of Tour Guide qualities
- Proven, effective solutions to dealing with complaints
- Four top tips for group psychology on tour
- Learn from others how to make more money and profit from a successful tour guide’s experience
5. Coping with Emergency Situations
– Crucial information for Tour Guides:
- How to deal with insurance companies after an accident
- What you should know about theft, loss and insurance claims
- Learn from the mistakes – and disasters – of others – so that they don’t happen to you
- Receive professional tips and practical advice to effectively deal with potentially difficult situations you may encounter on tour
You will be tested on each module.
All questions will be multiple-choice and marked by computer. There are 12 questions for each module, with a choice of 4 answers for each. Only one answer is correct. You can retake the test as often as you need until you pass
You will be issued with a certificate showing your competency statements.
How to study the Tour Guide Course:
Your course has been designed for ease of use. You will find lots of short sentences with bullet points, as the brain can hold short sentences in memory for more time than long ones. Also the fewer blocks of text there are on the page, the less tired the eyes get and the easier the information is to read. You’ll also notice that the sections of each module are short, for the same reason. Main points have been underlined to help you – but the best way to learn is to write these down yourself, in your own words.
Great tips to help you study:
- Ask yourself a question about the topic to set a reading goal
- Read, look away, repeat, make notes
- Refer to notes when revising
Learning takes place when you are thinking, not merely transcribing, and if you have to write something in your own words you have to understand it first – which is where the thinking comes in.
How many times have you read to the bottom of a page then found you had to go back to the beginning and read it all over again? That’s because you didn’t set yourself a target before reading. Ask yourself a question and the brain will automatically look for the answer – and what’s more, will remember it more easily!
For example; if the chapter is called ‘Ideal background of a tour leader’, ask yourself, ‘What is the ideal background for a tour leader?’, then begin to read the page. After each section, look away from the page, then repeat to yourself what you’ve just read. Note down what you thought then check it against the text – especially any underlined sections. These notes will be the basis of your revision before you do the end of module test. Instead of re-reading the whole module just read through your notes, and memorize them by repeating without looking. Because you’ve produced the notes you will both understand them and be able to remember them more easily.