Tour Guide Course
X Factor tour guide qualities – X Factor talent tips for tour guides!
Get work as a tour guide and see the world.Â Click here for an insiderâ€™s tips â€“ be a great tour director and get well-paid tour leading jobs.
Be a cut above the restâ€¦ â€˜go the extra mileâ€™â€¦increase your gratuities and tipsâ€¦..exceed expectations and earn more
- fill out departure cards for each member of the group and hand out before they leave. They will appreciate not having to do this mundane and time-consuming task themselves. You can pick up a pile of these cards at the airport while waiting for your group to arrive
- make a note of any hobbies and interests and keep these in mind when you plan any excursions. Artists often appreciate an opportunity to sketch interesting buildings, people orÂ scenery â€“ choose rendezvous points accordingly and advise them in advance
- gourmets and â€˜bon viveursâ€™ appreciate being told of especially good restaurants offering local specialities or fine wines â€“ give them the opportunity to visit these
- teachers may want to see local schools â€“ arrange visits if possible
- arrange or suggest excursions, outdoor and night time activities that suit the interests and personalities of your group
- have plenty of change â€“ it is sometimes difficult for clients to get small denomination notes from currency exchanges
- on arrival at each destination give out hotel cards in the local language for clients to use in taxis or when asking directions
- prepare sketch maps of areas to be visited showing clearly the accommodation and any places of interest and give these out with a map of the area
- fill in the tour name, reference number, your name as tour guide and the date on their tour evaluation report sheets to save them time â€“ they usually wonâ€™t want to spend more than 10-20 minutes on this
Maintain a positive attitude at all times, especially in the face of a setback. If you donâ€™t make a situation into a crisis, thatâ€™s one less thing for the group to worry about â€“ they are on holiday, remember.
Deal with unforeseen circumstances promptly and with authority â€“ donâ€™t dither or change your mind frequently.
Use humour; be supportive; initiate impromptu gestures â€“ none of these cost money and you can make a real difference to the quality of a holiday.
Take care of the groupâ€™s safety and well being, address their concerns as quickly as you can and always take them seriously: you may have heard them before but this is probably first time around for your group. For example, they may ask what seem to you to be â€˜sillyâ€™ questions. Keep your observations about this to yourself!